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Terms & Conditions

TERMS & CONDITIONS

Last Updated:November 15, 2025

Welcome to BarkHop Studio! These terms outline what you can expect when booking a session, purchasing artwork, or visiting our studio. By engaging in our services, you agree to these policies.

1. Booking & Payments

  • A non-refundable retainer is required to book all photography sessions. Your session date is not secured until the retainer is paid.
  • Final payment for your session is due on or before the session date. No images will be edited, delivered, or printed until the balance is paid in full.
  • Boutique retail items must be paid in full at the time of purchase.

2. Cancellations, Rescheduling & No-Shows

  • If you need to reschedule, we require at least 72 hours' notice. Rescheduling is subject to availability.
  • No-shows and cancellations with less than 72 hours' notice result in forfeiture of the retainer. A new retainer will be required to rebook.
  • Sessions canceled due to inclement weather or an emergency (determined at BarkHop Studio's discretion) will be rescheduled at no additional charge.

3. Session Expectations

  • We work by appointment only. Please arrive on time, as late arrivals may shorten your session.
  • Dogs must remain leashed or under control until instructed otherwise.
  • If your dog is reactive or has special needs, notify us in advance so we can make necessary accommodations.

4. Image Selection, Editing & Delivery

  • Clients will receive a proofing gallery (if applicable) to select their images. Proofs are lightly edited, with final retouching applied to purchased images.
  • Clients will meet with BarkHop Studio over zoom or in person for an ordering appointment after viewing their proof gallery.
  • Turnaround time for edited images varies but is typically 2-3 weeks after selection.
  • RAW (unedited) files will not be released under any circumstances.
  • Retouching requests may incur an extra fee.

5. Artwork Orders & Product Policies

  • Custom artwork orders (canvases, albums, prints) are final sale once approved. No refunds or exchanges.
  • We are not responsible for client-provided images (low resolution, poor quality, etc.) printed through our services.
  • If an item arrives damaged, notify us within 48 hours of receipt for a replacement.

6. Copyright & Usage Rights

  • BarkHop Studio retains copyright ownership of all images. Clients are granted personal-use rights only.
  • Images may not be altered, filtered, or edited outside of the professional retouching provided.
  • We reserve the right to use images for marketing, website, and social media purposes unless the client explicitly requests otherwise in writing before the session.

7. Liability & Studio Policies

  • BarkHop Studio is not responsible for injuries or damages that occur during sessions or studio visits.
  • Clients assume full responsibility for their dog's behavior. If a dog causes damage or harm, the client is liable for associated costs.
  • We reserve the right to refuse service to anyone who is disrespectful, disruptive, or does not comply with our policies.

8. Promotions, Discounts & Gift Cards

  • Special offers, promotions, and discounts cannot be combined unless otherwise stated.
  • Gift cards and vouchers must be redeemed within the expiration period and are non-refundable.

9. Refunds & Satisfaction Guarantee

  • Due to the custom nature of our services, all session fees and product sales are final and non-refundable.
  • If you are unhappy with your experience, please let us know so we can make it right!

10. Policy Updates & Changes

  • We reserve the right to update these terms at any time. Continued engagement with our services constitutes acceptance of any changes.

For any questions or concerns, please contact us at:
BarkHop Studio, 1230 Pottstown Pike, Glenmoore, PA
barkhopstudio@gmail.com
917-698-4857

Thank you for choosing BarkHop Studio! We can’t wait to capture the moments that mean the most to you.

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